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Clients onboard themselves

From fact find to signed documents — completely automated. Clients fill forms, upload documents and sign agreements. You review when ready. No manual data entry, no chasing.

Book a demoSee how it works
8hrs
Saved per client
95%
Manual work eliminated
3x
Faster client response

Manual onboarding kills productivity

12hrs

Manual data entry

Typing client details from emails, PDFs and phone calls into your CRM. Every single deal.

40%

Missing documents

Chasing payslips, bank statements and IDs. Multiple follow-ups, delayed settlements.

20+

Manual reminders

“Have you uploaded your documents?” emails. Unsigned form follow-ups. Repetitive busywork.

From lead to ready-to-submit

Clients onboard themselves while you focus on winning deals.

01

Client receives a link

An automatic branded email with a secure form link. The client clicks and starts immediately.

02

The fact find auto-fills

A smart form with conditional logic, scenario generation and ABN lookup. Only relevant questions are shown.

03

Documents are requested

Payslips, bank statements and IDs are requested automatically based on answers. Clients upload directly — no email attachments.

04

AI validates and extracts

AI checks completeness and extracts key data — income, expenses, dates — flagging issues automatically.

05

eSign is triggered

Authority forms, credit guide and privacy policy are sent for signing, with SMS verification and audit trails.

06

You review the complete package

All data in your CRM, all documents validated, all forms signed. A complete file, ready for processing.

The entire process runs automatically — you’re simply notified when the client package is ready for review.

One builder for the whole client experience

Forms, branding and workflow automations — configured side by side in one visual builder. Design a fully bespoke onboarding journey without code or stitched-together tools.

Forms, branding and automations

Everything lives in one place. Change a question, restyle your theme, rewire an automation — one builder, no tab-hopping between tools.

Forms per team member

Give each broker their own version of any form — personalised intros, routing and branding on the same compliance backbone.

Landing pages built in

Every form ships with its own branded landing page. Share a single link — no website work, no extra tools.

Clients upload documents. The form fills itself.

01

Collect docs up front

Start with payslips, IDs and bank statements — before a single question is asked.

02

AI validates in real time

Each upload is checked and read the moment it lands.

03

The form fills in a minute

Extracted data populates the form in under a minute. Clients confirm — instead of typing it all.

Visual form builder with forms, branding and workflow automation configured in one place

This isn’t a demo.It’s running right now.

Two real customer builds, pulled straight from the platform and anonymised. Every workflow below processes live clients today.

Consumer & asset lender — live in production

Application intake that lands straight in their loan system

A national consumer and asset lender runs its entire application intake on ClearPolicy — branded application forms on their own domain, with document uploads and bank statements collected inside the same flow. Nothing is re-keyed: what clients submit is what the credit team works from.

31
Live forms
19
Person team
0
Re-keying

✓Branded application forms on their own domain — plus a white-labelled dashboard for the whole team.

✓Instant SMS lead alert and CRM sync the moment a lead answers the first key questions.

✓Any team member sends a secure document or bank-statement request in one click — branded email and SMS go out automatically.

✓Stalled applicants get automatic SMS nudges; credit checks and their loan-management system are wired straight in.

Lead alert→Application + docs→Bank statements→eSign→CRM + loan system
Mortgage broking firm — live in production

A client portal that does the chasing for them

A mortgage broking firm gives every client one branded portal link on the firm’s own domain — a complete fact find plus document uploads. Around it runs an automated communication journey that reacts to what each client actually does, so the brokers never send a chase-up themselves.

1
Portal link
10
Automations
0
Manual chase-ups

✓Fact find, document collection and open-banking bank statements — all behind one branded link.

✓A client who stalls gets an escalating SMS and email sequence that stops the moment they pick it back up.

✓Appointment reminders fire automatically 24 hours and again 3 hours before every call.

✓A completed portal triggers instant SMS and email confirmation — the broker simply reviews the finished file.

Portal link→Fact find→Auto-nudges→Documents→Reminders→Confirmation
See these setups live

30 minutes, no obligation — we’ll walk you through both builds.

Everything you need, built in

Smart fact finds

Drag-and-drop builder with conditional logic, ABN lookup, scenario generation and progress tracking.

Document collection

Automatic requests based on loan type. A client portal with drag-and-drop uploads and progress indicators.

AI validation

AI checks completeness, reads content and extracts key data. Missing information is flagged automatically.

Data extraction

Payslips, bank statements and tax returns are read automatically — income and expenses land in your CRM.

eSignature

Authority forms, credit guides and privacy policies sent for signing, with SMS verification and audit trails.

Auto reminders

Email and SMS reminders for incomplete forms, missing documents and unsigned agreements.

Workflow automation

Trigger actions on form submit: send emails, create tasks, assign your team. A no-code visual builder.

Task automation

Follow-up tasks created and assigned automatically, with due dates, priorities and recurring support.

Compliance & audit

Complete audit trails, consent tracking and document access logs on secure, encrypted storage.

Mobile friendly

Clients complete onboarding on any device — responsive forms, mobile uploads, touch-friendly signing.

Real-time tracking

See client progress live: forms opened, documents uploaded, agreements signed. Instant notifications.

Custom branding

Your logo, colours and domain across emails, landing pages and a white-label client portal.

Manual vs automated

✕

Email attachments scattered everywhere

✓

All documents in one secure portal

✕

Manually typing client details from PDFs

✓

AI extracts and populates your CRM automatically

✕

Chasing clients for missing documents

✓

Automatic reminders with completion tracking

✕

Printing, scanning and emailing forms

✓

eSign with SMS verification and audit trails

✕

Spreadsheets to track document status

✓

A real-time dashboard with live progress

✕

Hours of manual compliance paperwork

✓

Automated audit logs and consent tracking

The numbers don’t lie

Manual onboarding
12 hours

Average time per client from enquiry to submission-ready.

Automated onboarding
45 min

Your time required — just the final review and submission.

Time savings breakdown
Data entry from emails and PDFs−3 hours
Chasing documents via email−4 hours
Document validation and checking−2 hours
Printing, scanning and sending forms−1.5 hours
Manual reminders and follow-ups−1.5 hours
95%
Less manual work
3x
More deals processed
24/7
Client self-service

Automate everything

Stop manually onboarding clients. Let them do it themselves while you focus on winning more deals.

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7-day free trial  ·  No credit card  ·  Setup in 5 minutes

CLEARPOLICY

Professional client onboarding for the finance, insurance and legal industries.

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